Privacy policy

Who we are

This website is operated by Sal's Auto Service, 648 Williamson Ave, Fullerton, CA 92832. Questions about this policy can be sent to service@salsautoful.com or asked by phone at (714) 680-8809.

Information we collect

• Information you give us. When you request an appointment, call or email, we receive what you provide: your name, phone number, email address, vehicle year, make and model, and your description of the problem.
• Information collected automatically. Like most websites, our server and analytics tools record technical data such as IP address, browser and device type, pages viewed, the page that referred you, and the date and time of the visit.

How we use it

• To respond to your request and schedule service
• To contact you about your vehicle and the work you approved
• To keep service records and honor warranty claims
• To understand how the site is used and improve it
• To protect the site against spam and abuse

Cookies and Google services

This site may use the following services provided by Google LLC:

• Google Analytics. Uses cookies and similar identifiers to measure how visitors use the site. Google explains how it uses information from sites that use its services at policies.google.com/technologies/partner-sites. You can opt out with the Google Analytics opt-out browser add-on.
• Google Maps. The map on our contact page loads only when you choose to show it. When it loads, Google receives your IP address and may set cookies.
• Google Fonts. Typefaces on this site are delivered by Google Fonts, which receives your IP address in order to serve the font files.
• Google Ads. If we advertise with Google, Google may use cookies to measure ad performance and to show our ads to people who have visited this site. You can control ad personalization at adssettings.google.com.

Google's own privacy policy is at policies.google.com/privacy. You can also block or delete cookies in your browser settings. The site works without them.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with service providers that help us run the business, such as website hosting, email and shop management software, and only so they can perform that work for us. We may disclose information when the law requires it.

Calls, texts and email

If you give us your phone number or email address, we use it to reply to your request and to contact you about your vehicle. We do not send marketing texts unless you have agreed to receive them, and you can ask us to stop at any time.

Your California privacy rights

California residents may ask us what personal information we hold about them, ask us to correct or delete it, and ask us not to sell or share it. We do not sell or share personal information as those terms are defined in California law. We will not treat you differently for making a request. To make one, email service@salsautoful.com or call (714) 680-8809.

Do Not Track

Some browsers send a Do Not Track signal. There is no common standard for how sites should respond, so this site does not change its behavior when it receives one. We do honor Global Privacy Control signals where the law requires it.

How long we keep information

Appointment requests are kept for as long as needed to respond and to maintain service and warranty records, and as required by California regulations for automotive repair dealers.

Security

This site is served over an encrypted connection, and access to customer information is limited to people who need it to do their work. No method of transmission or storage is completely secure.

Children

This site is intended for adults who own or drive vehicles. We do not knowingly collect information from children under 13.

Links to other sites

We link to Google, Yelp and Facebook so you can read reviews and get directions. Those sites have their own privacy policies.

Changes to this policy

If we change this policy, we will post the new version here and update the effective date above.